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Online and Market Goods
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Shipping and Returns

Shipping Disclaimer

Please note that all OMG goods are dispatched as per your instruction and in a timely manner. Due to Current Covid-19 State Border Closures, disruptions to Airline charters and Freight forwarders, your order may be impacted with possible delays. These delays are out of OMG’s Control, and we cannot be liable for such delays. If your order has exceeded the expected delivery date, please direct your line of inquiry directly with your selected courier.

Freight

Shipping rates for all orders made through our online store are quoted live by various optional carriers in the cart or checkout once a shipping destination is added and shipped direct to the nominated customer shipping address. Entering a correct shipping addresses is the responsibility of the purchaser and may incur extra shipping fees to redirect to a subsequent corrected address.

Order Collection

Customers located in the Bundaberg region are given the option to select “Local Pickup” for shipping in the checkout. Customers will be notified once orders are complete and may then collect their order from Unit 4/121 George St, Bundaberg East, Queensland.

Delivery Information

All products sold by Online and Market Goods are warehoused and shipped Australia wide direct from our facility at Bundaberg East in Queensland.

Shipping Times

We endeavor to ship received orders within 1-2 business days. Delivery times may vary by service and generally take between 2-8 business days depending on the destination.

Returns

You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Please note: Rock products are made from natural stone and slight imperfections may be visible and no guarantee for minor defects in these products are given.
Once we have received your product, we will inspect it and notify you on the status of your refund after inspecting the item.
If your return or exchange is approved, we will initiate a refund to your original method of payment or postal address.

Damaged Goods

Online and Market Goods products are packed to arrive in good condition. All reasonable care is taken to ensure goods arrive in a condition expected by the customer. Online and Market Goods utilizes the freight services of third party Road Freight Carriers.

If there is obvious damage upon arrival from the carrier, the customer is responsible for:

  • Inspecting goods upon receipt
  • Noting damage in writing on carrier’s paperwork
  • Photographing any damage
  • Immediately contacting the supplier to file a damage claim
  • Providing photographs of the damaged item/s and packaging along with Invoice number, item numbers and quantities within 7 days of receipt of delivery

Please note that photo documentation of all damaged items is required prior to issuing credit for damage. Claims for multiple items MUST be accompanied by individual photos OR an image of all pieces in one file. Approved credit values will be refunded to customers at the discretion of Online and Market Goods.

Categories

  • Bundles / Specials
  • Christmas Decorations
  • ChromaLuxe Panels
  • Aluminium Bottles
  • Aluminum Frames
  • Consumables
  • Crystal Blank Frames
  • Glass Blank Frames
  • MDF Blank Frames
  • Neoprene Products
  • Rock Blank Frames
  • Sublimation Drink Bottles
  • Sublimation Ceramics
  • Sublimation Fabrics
  • Sublimation Baby/Kids
  • Sublimation Jewellery
  • Sublimation Machines
  • Sublimation Mugs
  • Sublimation Novelties
  • Sublimation Polymers
  • Sublimation Tumblers

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    Wendy Rumbel

    3 weeks ago

    Wendy Rumbel
    OMG - after a week of thinking of giving up on sublimation due to not being able to get the bar runners right, a visit with Jenny Graeme, and lots of tears later, I am pretty happy with this. Thank you Graeme for you support and encouragement! ... See MoreSee Less

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    Online and Market Goods

    1 month ago

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    Online and Market Goods

    2 months ago

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    Online and Market Goods

    5 months ago

    Online and Market Goods
    Showroom Update again..21/01/22For all those that wanted to come in and visit, Electrical work finally to be done today. Graeme and I should get rest of the shelving up this weekend, if all goes to plan we can open on 11am Tuesday. You can still buy online and come collect. Will keep you updated. Graeme & Jenny🌈 ... See MoreSee Less
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    Online and Market Goods

    6 months ago

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    ##NOTEAnyone new wanting to join our group, could I please ask that you "Agree" with the group rule question. Thank you. ... See MoreSee Less
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    Vicki Deece

    7 months ago

    Vicki Deece
    It's that time of year ..... what are your go to custom items for Christmas? (I had a big break from subbing due to massive printer issues but that has now been resolved with a replacement printer finally) Last year I did about 50 tumblers but those same clients are now asking for different products. Ranging from Tweens to GrandparentsAny suggestions would be awesome. Thanks so much :) ... See MoreSee Less
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